UMC Physicians Experience Data Breach After Unsecured Email Use

Two employees at UMC Physicians in Lubbock, Texas, were forwarding emails to an unsecured Google mail account after they established a Google shared drive to track follow-up tasks.

Now, the organization is educating employees on the use of approved cloud storage solutions and notifying patients that sending emails to unsecured Google accounts may compromise protected health information.

On March 12, UMC Physicians discovered the breach and retrieved or deleted the affected files, while also launching an investigation to determine the scope of the breach and identify affected individuals.

Although the two employees intended to ensure good care, information was compromised, the organization told patients.

Affected information included names, addresses, phone numbers, medical record numbers, dates of birth, dates of service, health insurance, diagnoses, and procedures.

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